With the development of printing technology, Thermal paper becomes quite common on most retail areas, but how to set a thermal printers make difficulties for many of operators: After setting your thermal printers you may find it doesn’t run or no image printed, the reason it maybe you load your thermal paper rolls by uncoated side front, now Greatshine Paper would like to share three ways to solve this problem:
1), Please ensure the rolls you will load in thermal paper rolls, it is quite easy to test, use a lighter to heat the paper, if becomes black then it is thermal paper, if not, then it is not thermal paper, which means you choose the raw printing material,
2), Please make clear the thermal coated side and uncoated side from step one, the sides with black color after heating is thermal coated side.
3), Please ensure the thermal paper loaded into printer by a correct direction, then try to print again.
Please find the paper rolls loading from the follow photo:
Should you have any more questions of setting a thermal printers, please do not hesitate to contact us by firstname.lastname@example.org, Our service team are glad to stay at your service!